Terms & Conditions oricrown

1. General Terms

This Terms and Conditions document ("Terms") is a legally binding agreement between you as the user ("User" or "You") and oricrown ("Platform", "us"). By registering an account, accessing, or using any part of oricrown's services, you are deemed to have read, understood and agreed to be bound by all provisions contained in these Terms.

These Terms should be read together with oricrown's Privacy Policy and Responsible Gambling Policy, all of which form the complete agreement framework between you and this platform.

2. Eligibility and Registration

oricrown's services are only open to individuals who meet the following requirements:

• Aged 21 years or older on the date of registration.
• Have full legal capacity to enter into a binding agreement.
• Are not on an active self-exclusion list.
• Are not a citizen or resident of any jurisdiction where the use of online betting platforms is prohibited.

At registration, you are required to provide accurate, complete and up-to-date information. oricrown reserves the right to request identity verification documents (such as a copy of your MyKad) at any time for the purpose of age and identity verification. Failure to comply with verification requests may result in account suspension or closure.

3. User Account

3.1 One Account Per User

Each individual is only permitted to hold one (1) active oricrown account. Owning multiple accounts, whether using different names, phone numbers, emails or devices, is strictly prohibited. oricrown reserves the right to close all duplicate accounts and forfeit any funds or bonuses held within them.

3.2 Password Security

You are fully responsible for maintaining the confidentiality of your account password. oricrown recommends using a strong password that combines uppercase letters, lowercase letters, numbers and symbols. Do not share your password with anyone. Any transaction or activity carried out through your account is your responsibility, unless you report unauthorised use to us without delay.

3.3 Updating Information

You are responsible for ensuring that your account profile information remains accurate and up to date. Any changes to personal information such as your mobile number or email address should be updated promptly through the account settings section or by contacting our customer support team.

4. Deposits and Withdrawals

4.1 Payment Methods

oricrown accepts deposits and withdrawals through the following methods: Touch 'n Go eWallet, DuitNow, online banking (FPX) and cryptocurrency (USDT, BTC, ETH). All transactions are processed in Malaysian Ringgit (MYR), except for cryptocurrency transactions which use the current exchange rate.

4.2 Transaction Limits

• Minimum deposit: RM30 per payment method.
• Minimum withdrawal: RM50 per request.

4.3 Processing Time

Withdrawals are usually processed within 5 to 30 minutes. This period is subject to internal verification that may be carried out on certain transactions for fraud prevention and compliance purposes. oricrown does not bear any charges imposed by third-party financial service providers.

4.4 Ownership of Funds

All funds deposited into an oricrown account must be legally owned by you. The use of third-party credit cards, another person's bank account or funds obtained illegally is strictly prohibited. oricrown reserves the right to withhold payments and report any suspicious activity to the relevant authorities.

5. Bonuses and Promotions

5.1 Welcome Bonus

oricrown offers a welcome bonus of 120% on the first deposit, up to a maximum of RM500. This bonus is subject to a wagering requirement of 25 times the bonus amount received before any withdrawal from the bonus funds can be made.

Wagering requirement calculation example:

• Deposit RM100 → Bonus RM120 → Balance RM220 → Wagering requirement: RM120 × 25 = RM3,000
• Deposit RM1,000 → Bonus RM500 → Balance RM1,500 → Wagering requirement: RM500 × 25 = RM12,500

5.2 VIP Programme

The oricrown VIP Programme has three tiers: Bronze (weekly cashback up to 0.3%), Silver (weekly cashback up to 0.5%) and Gold (weekly cashback up to 0.8%). Tier upgrades are based on an overall assessment of account activity.

5.3 Bonus Usage

Each bonus has its own specific terms that must be met. Bonuses cannot be withdrawn directly — they must first satisfy the wagering requirements. oricrown reserves the right to cancel bonuses or remove bonus funds if any attempt to abuse a promotion is detected.

6. Game Rules

All games available on the oricrown platform — including slots, live casino, sportsbook, crash games and roulette — are conducted according to their respective rules set by the game providers. In any dispute regarding game outcomes, oricrown's server records are final and binding.

Players are prohibited from:

• Using automated software, bots or any other tools to manipulate games.
• Colluding with other players in table games or live games.
• Exploiting any technical vulnerabilities or bugs in the system. Any vulnerabilities found must be reported to us immediately.
• Placing opposing bets (hedging) that violate an active bonus policy.

7. User Responsibilities

Every oricrown user is fully responsible for their own betting decisions. This platform must be used responsibly. You acknowledge that betting carries real financial risk and you may not claim compensation for any losses incurred.

You agree not to use the oricrown platform for any purpose that violates the law, including but not limited to money laundering, fraud or any other criminal activity. Violations of this provision will be reported to the relevant authorities.

8. Account Suspension and Closure

oricrown reserves the right to suspend or close any account, with or without prior notice, for reasons including:

• Violation of any provision in these Terms.
• Suspected fraud, money laundering or criminal activity.
• Failure to submit requested identity verification documents.
• Registration of multiple accounts by the same user.
• Abuse of bonuses or promotions.

In cases where an account is closed for valid reasons, the cash balance (after deducting any bonus that has not met the wagering requirements) will be returned to the user via the original payment method within a reasonable period.

Users also have the right to close their own account at any time by contacting our customer support team. A self-exclusion option is also available for users who wish to stop betting activity for a set period of time.

9. Privacy and Data Protection

oricrown respects the privacy of all users. Personal information you provide during registration and use of the platform is collected, stored and processed in accordance with our Privacy Policy, which is accessible via the link provided on this website.

You give oricrown permission to use your information for the purposes of account verification, transaction processing, service communications, legal compliance and improving user experience. Your information will not be sold to third parties without your consent, except where required by law.

For more details on how we handle your data, please refer to our Privacy Policy.

10. Disclaimer of Liability

The oricrown platform is provided on an "as-is" basis. oricrown makes no warranties, express or implied, regarding continuous availability, accuracy of information or the suitability of the platform for any particular purpose.

oricrown will not be liable for any direct, indirect, incidental or consequential losses arising from:

• Service disruptions or technical interruptions beyond our control.
• Unfavourable betting or game outcomes.
• Unauthorised access to your account resulting from your own negligence in safeguarding your password.
• Failure of third-party payment service providers.

11. Amendments to the Terms

oricrown reserves the right to modify, add to or remove any part of these Terms at any time without prior notice. Updated Terms will be displayed on this website with a new effective date. Continued use of the platform after any amendment is considered your acceptance of the updated terms.

It is your responsibility to review these Terms from time to time. If you do not agree with any amendment, you must stop using the platform and close your account.

12. Contact Us

If you have any questions, concerns or complaints regarding these Terms and Conditions, the oricrown customer support team is ready to assist you:

• Live Chat: Available 24/7 directly within the oricrown platform.
• Email: [email protected]

All enquiries will be handled in Bahasa Melayu and English. We are committed to responding within a reasonable timeframe.